Checklist for ISO 9001:2008 QMS

Checklist for ISO 9001:2008 QMS
(Useful for implementation, initial survey and audit purpose including internal audit)



e-Published by
NATIONAL CENTRE FOR QUALITY MANAGEMENT
AJMER CENTRE




August 2010




Editors – Keshav Ram Singhal and Dr. Divya Singhal




Email – ncqmajmer@gmail.com



Publication Support Contribution – Rs. 100


We accept ‘Publication Support Contribution’ in support of publication (including e-publication) activities of NCQM Ajmer Centre that may be sent by bank draft / cheque favouring ‘NATIONAL CENTRE FOR QUALITY MANAGEMENT’.





PREFACE
ISO 9001:2008 QMS Standard was published by the International Organization for Standardization (ISO) on 15 November 2010 and since then organizations, consultants and auditors felt a need of compiled checklist for ISO 9001:2008 QMS implementation, initial survey and audit purpose.


We have designed checklist questions for ISO 9001:2008 QMS and we hope that these questions are useful for ISO 9001:2008 QMS implementation, initial survey and audit purpose including internal audit.


Organizations, implementing ISO 9001:2000 QMS Standards, are required to upgrade their quality management system before 15 November 2010, in order to obtain certification in conformity to ISO 9001:2008 Standard and we hope that these checklist questions are useful to them. Even organizations, implementing ISO 9001:2008 for the first time, will also find these checklist questions useful.


Any accomplishment requires the effort of many people and this work is no different. This collection of checklist questions is an outcome of our teaching experience and study of this subject over a considerable period of time. We extend our sincere thanks to all those who helped us in writing this collection of checklist questions.


Suggestions for improvement are welcomed.




K. R. Singhal
krsinghal@rediffmail.com

Dr. Divya Singhal
ajmerkidivya@gmail.com


Note - There are 242 check questions included in this compilation. Those interested should contact Centre Coordinator, National Centre for Quality Management, Ajmer Centre (Email - ncqmajmer@gmail.com).

Thanks

Tenth issue of the publication series "Management Systems Awareness"

Tenth issue of the publication series "Management Systems Awareness" has been e-published and sent to subscribers by email. Those, who have not received, are requested to send their email ids, so as to enable us forward the copy.

K. R. Singhal
Centre Coordinator,
National Centre for Quality Management
Ajmer Centre

Publication Series प्रबंध प्रणाली बोध 'MANAGEMENT SYSTEMS AWARENESS'

Please subscribe to our publication series. Please see details in the photo attached by clicking it. Thanks.

Awareness Meeting on World Standards Day

National Centre for Quality Management, Ajmer Centre and Lions Club Ajmer Sarvodaya jointly organized an "Awareness Meeting" on 14 October 2009 at Indoor Stadium, Ajmer. The theme of the awareness meeting was "Tackling Climate Change through Standards". About 25 participants attended the meeting including representatives from industry, academicians, lion members, senior citizens, students, Rotarian etc. Local newspapers and local channels covered the programme.

Shri Som Ratna Arya (Deputy Mayor of the Nagar Nigam Ajmer) presided the meeting. Professor Kailash Chandra Sharma (Former Vice-Chancellor, presently Director Research and Head, Department of Environmental Studies, MDS University, Ajmer) and Mr. H. Jena (Territory Manager, Bharat Petroleum, Ajmer) were the chief guest and special guest respectively. MJF Lion Navin Sogani (also individual member of NCQM) organized the meeting as convenor.

'World Standards Day' message (issued by ISO, IEC and ITU) was read by Shri Abhinav Sharma. Paper on "ISO 14001:2004 Environmental Management System - For Better Trade and Better Environment", written by Dr, Divya Singhal, was read by Mrs. Shirin J. Thomas. NCQM Ajmer Centre Coordinator Keshav Ram Singhal presented the paper "How standards offer practical tools for addressing climate change".

Lion Navin Sogani pointed out the importance of the 'World Standards Day' and stated that the day is celebrated on 14 October each year in honour of thousands of experts worldwide, who have devoted their time and energy for developing and implementing standards. Details about the activities of NCQM were also advised by Lion Navin Sogani, K. R. Singhal and Mrs. Shirin J. Thomas during their address respectively.

Professor K. C. Sharma commented that terrorism and rising temperature have become global issues and it is necessary to address these issues for the benefit of whole world. He stressed on the importance of standards for addressing climate change.

Shri H. K. Jena said that global warming has become the issue which requires top most attention and we should take all suitable steps to control global warming.

Shri Som Ratna Arya summed up the thoughts on the issue, stressed the need of good environment and thanked Lions Club Ajmer Sarvodaya and National Centre for Quality Management, Ajmer Centre to organize such awareness meeting on the topic of high importance.

Lion Pankaj Khanna, Secretary - Lions Club Ajmer Sarvodaya - thanked all participants at the end.

A FEW PHOTOS

1. K. R. Singhal, Centre Coordinator, NCQM Ajmer Centre receiving memento of honour from the Chief Guest Shri V. Rangnathan (Former Chief Secretary, Govt. of Maharashtra) at 18th Annual General Meeting on 19 November 2004. Others seen are - Dr. R. H. G. Rau (President, NCQM) and Mr. Mahesh Gandhi (Senior Vice President, NCQM) - Photo on the left below
2. MJF Lion Sudhir Sogani (District Governor, Lions Clubs International District 323E2) releasing a issue of NCQM Ajmer Centre Publication Series "Management Systems Awareness" - Photo in the left above
3. K. R. Singhal (Centre Coordinator, NCQM Ajmer Centre) delivering lecture in a training programme - Photo in the right above.

Revision of QMS Documentation in line with ISO 9001:2008 QMS Standard

Revision of QMS Documentation in line with ISO 9001:2008 QMS Standard

Dear Sir,

You are aware that ISO 9001:2008 Standard has been published. Organizations, implementing ISO 9001:2000 QMS, are required to upgrade and revise their documentation in line with ISO 9001:2008 QMS Standard.

Time is running very fast and you need to upgrade your documentation as early as possible. Please do not wait for the last date.

NCQM Ajmer Centre is ready to help you by providing consultancy services for revision of your quality manual and other documents of ISO 9001:2000 in line with ISO 9001:2008 at a very reasonable fee. You need to provide us one photocopy of your QMS documentation or you may send QMS documentation by email. We will return your QMS documentation with our notes / guidance remarks to enable you to revise them in line with ISO 9001:2008 QMS Standard.

Interested persons may contact and send email to ncqmajmer@gmail.com

Thanking you,

K. R. Singhal
Centre Coordinator,
National Centre for Quality Management,
Ajmer Centre.

Profile of K. R. singhal may be viewed at http://www.linkedin.com/in/krsinghal

TRAINING PROGRAMMES

NATIONAL CENTRE FOR QUALITY MANAGEMENT
AJMER CENTRE

TRAINING PROGRAMMES
ORGANIZED AS PER YOUR SPECIFIC NEEDS.

DATE FOR A PARTICULAR PROGRAMME
MAY BE AS PER YOUR CONVENIENCE
(WITH PRIOR CONFIRMATION)

Methodology: Training programme will provide comprehensive learning through formal lectures, discussion and interactive exercises. Every programme will start with a pre-training questionnaire and end with a post-training test and feedback.

Trainer: K. R. Singhal (Profile of the trainer may be seen at http://profile-keshavramsinghal.blogspot.com/)

Training Programme on ‘ISO 14001:2004 EMS AWARENESS’

Duration: 1 day

Contents: Introduction on EMS – What, Why, Benefits, Principles, Historical background, ISO 14001:2004 Consistency and Compatibility, Terms and definitions, ISO 14001:2004 Requirements – General Requirements, Environmental Policy, Planning, Implementation and operation, Checking, Management Review, Practical approach in implementation, Checklist for ISO 14001:2004 EMS

Every participant will be provided a copy of ‘Understanding ISO 14001: 2004 EMS’ released by NCQM Ajmer Centre.

Training Programme on ‘DEPARTMENTAL INQUIRY AWARENESS’

Duration: 1 day

Contents: Why Departmental Inquiry needed?, General Tips, Tips for Inquiry Officer, Flow Activities – Inquiry Proceedings, TIPS for Presenting Officers, Tips for Charge-sheeted Employee and Defence Representative.

Training Programme on ‘COMPLAINT HANDLING PROCESS’

Duration: 1 day

Contents: Introduction on Complaint Handling Process, Need, Benefits, How to make the process effective, Introduction on Indian Standard on Complaint Handling Process, Planning and Implementation of Complaint Handling Process as per Indian Standard.


For fee, date(s) confirmation, venue and other details, Please contact ncqmajmer@gmail.com

Please relieve participants for training only after receipt of confirmation regarding date of the training from the Centre Coordinator, NCQM, Ajmer Centre.

We have small training room with a seating capacity of eight participants, so please nominate not more than eight participants at a time.

For any clarification and/or confirmation of date(s), please contact:
Email:
krsinghal@rediffmail.com
ncqmajmer@gmail.com

Please visit http://www.ncqmajmer.com/ (website of National Centre for Quality Management, Ajmer Centre) and http://www.ncqm.com/ (website of National Centre for Quality Management, Head Office, Mumbai). As regards training programmes organized by NCQM, Head Office, Mumbai, please visit http://www.ncqm.com/ or email to ncqm@vsnl.com